AI can be used in ‘every single process’ of JPMorgan’s operations, says CEO
JPMorgan’s CEO Jamie Dimon pointed to trading, hedging, research and error detection as just some of the processes that can be streamlined by AI.
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AI unlikely to destroy jobs, but cost to certain workers may be ‘brutal’ — UN study
The International Labour Organization study says that AI will more likely augment jobs than destroy them, though certain roles could be at more risk than others.
5 ways AI is helping to improve customer service in e-commerce
AI is transforming e-commerce customer service through chatbots, personalized recommendations, voice assistants, fraud detection and image recognition.